Terms of Service

1Acceptance of terms

These Terms of Service ("Terms") form a binding agreement between you (either an individual or an entity, "you" or "Customer") and ScanTo.pro ("ScanTo.pro", "we", "us") governing your access to and use of our website, dashboard and API (together, the "Service"). By creating an account, accessing the API, or clicking "I agree" during signup, you confirm that you have read, understood and agree to be bound by these Terms and by our Privacy Policy. If you don't agree, don't use the Service.

2Description of service

ScanTo.pro provides an optical character recognition (OCR) API and dashboard that extracts structured data — such as merchant, date, line items, totals and tax — from receipts, invoices and similar documents that you upload or submit via the API ("Documents"). We may add, change or remove features of the Service at any time, and will make reasonable efforts to notify active customers of changes that materially reduce functionality.

3Accounts & eligibility

• You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account
• You're responsible for keeping your account credentials and API keys confidential, and for all activity that happens under your account
• You must provide accurate account and billing information and keep it up to date
• Notify us promptly at security@scanto.pro if you suspect unauthorized use of your account or API key

4Acceptable use

When using the Service, you agree not to:

• Upload documents you don't have the legal right to process, or that contain another person's sensitive personal data without a lawful basis
• Use the Service to build a competing OCR or document-extraction product by systematically extracting our model's outputs for that purpose
• Attempt to circumvent rate limits, plan quotas or authentication mechanisms
• Reverse engineer, decompile or probe the Service to discover underlying source code, models or infrastructure, except to the extent applicable law prohibits this restriction
• Use the Service to violate any law, or to transmit malware, spam, or unlawful content
• Resell or sublicense API access to third parties without our prior written consent or a partner agreement

We may suspend or terminate accounts that violate this section, with or without notice, depending on severity.

5Subscriptions, billing & limits

• Paid plans are billed in advance on a monthly or annual basis, as selected at signup
• The Free plan includes a limited number of documents per month; paid plans include the document allowance described on our Pricing page
• If you exceed your plan's monthly document allowance, we'll notify you and give you the option to upgrade or purchase a one-off top-up; we won't delete previously processed data as a result of exceeding a limit
• Fees are non-refundable except where required by law or explicitly stated otherwise
• You can upgrade, downgrade or cancel a subscription at any time from your dashboard; changes are prorated and take effect as described at the time of the change
• We may change our prices with at least 30 days' notice to active subscribers; changes apply from your next billing cycle

6API usage & rate limits

API access is subject to the rate limits and fair-use thresholds described in our API documentation for your plan. We may throttle, queue or reject requests that exceed these limits, or that we reasonably believe are abusive, automated in a way that degrades the Service for other customers, or intended to stress-test our infrastructure without prior written permission.

7Your content & documents

• You retain all ownership rights in the Documents you upload and in the structured data extracted from them
• You grant us a limited license to process, store and transmit your Documents solely to provide the Service to you, as described in our Privacy Policy
• You're responsible for having the necessary rights and consents to upload any Document, including any personal data it contains
• We do not claim ownership of your Documents or your extracted data, and we do not use them to train models without your explicit, separately-obtained consent

8Intellectual property

The Service, including its underlying software, models, design, branding and documentation, is owned by ScanTo.pro and protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes or your own product's functionality via the API — nothing here transfers ownership of the Service to you.

9Service availability

We aim for high availability and publish uptime figures in good faith, but the Service is provided on an "as available" basis. We may perform scheduled maintenance, and occasional downtime or degraded performance can occur due to factors outside our control (for example, upstream cloud provider incidents). Enterprise customers on a Custom plan may receive a specific uptime SLA under a separate agreement.

10Termination

• You may stop using the Service and cancel your subscription at any time from your dashboard
• We may suspend or terminate your access if you materially breach these Terms, including the Acceptable Use section, and don't remedy the breach within a reasonable period after notice (or immediately, for serious violations such as fraud or illegal content)
• Upon termination, your right to use the Service ends immediately; Documents and data are handled according to the retention terms in our Privacy Policy

11Disclaimers & limitation of liability

The Service, including OCR output, is provided "as is" and "as available" without warranties of any kind, express or implied, including accuracy, merchantability or fitness for a particular purpose. Automated data extraction can contain errors — you're responsible for reviewing and validating extracted data before relying on it for accounting, tax or other critical decisions.

To the maximum extent permitted by law, ScanTo.pro and its affiliates won't be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunity, arising from your use of the Service. Our total aggregate liability for any claim relating to the Service is limited to the amount you paid us in the 12 months preceding the claim.

12Indemnification

You agree to indemnify and hold ScanTo.pro harmless from any claims, damages or expenses (including reasonable legal fees) arising from your Documents, your use of the Service in violation of these Terms, or your violation of any law or third-party right.

13Governing law

These Terms are governed by the laws of the jurisdiction in which ScanTo.pro is incorporated, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts of that jurisdiction, unless applicable consumer-protection law gives you the right to bring a claim elsewhere.

14Changes to these terms

We may update these Terms from time to time. If we make material changes, we'll notify active account holders by email and update the "Last updated" date above. Continuing to use the Service after changes take effect means you accept the revised Terms; if you don't agree, you should stop using the Service and cancel your subscription.

15Contact

Questions about these Terms? We're a small, independent team — reach out and you'll hear back from a person, not a ticketing system.